Locked out of our own Blackboard system…

Posted April 10th, 2010 by admin

As you can imagine panic will set it when 10k users cannot access you system becuase they do not get a login screen.  We had an individual with Admin access inadvertently try to change the login screen without fully understanding the process. The result was a very useless error message, which made you believe it was a Tomcat issue.

If the page fails and you are unable to login in, enter the following address in your Web browser to bring up the default login page:

http://yoururl/webapps/login?action=default_login

You can then at least get to the Admin panel and reset the login to the default.

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